Privacy Policy

Effective date: February 15, 2024

YourHomeIQ respects your privacy. This policy explains what we collect, why we collect it, how we use it, and your choices.

1) Information we collect

We may collect:

1. Contact information: name, email address, phone number (if provided)

2. Property information: property address, assessment values, deadline dates, and any information you submit in intake forms

3. Payment information: payments are processed by third party payment providers. We do not store full credit card numbers.

4. Website usage data: IP address, device type, browser type, pages visited, and referral sources, collected via cookies or analytics tools.

2) Why we collect it

We use your information to:

1. Deliver your requested report and communicate with you

2. Ask clarifying questions to complete your report

3. Provide customer support and issue refunds when applicable

4. Improve the website, products, and marketing performance

5. Prevent fraud, enforce policies, and comply with legal obligations

3) How we share information

We may share information with:

1. Service providers that help us operate, such as payment processors, analytics tools, email systems, and form tools

2. Legal or regulatory authorities if required by law

3. Professional advisors (legal, accounting) as necessary

We do not sell your personal information.

4) Data retention

We keep information as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce agreements. We may retain limited records for business and tax purposes.

5) Your choices

You can:

1. Request access or correction of your personal information

2. Request deletion, subject to legal and business retention requirements

3. Opt out of marketing emails at any time using the unsubscribe link or by contacting us

6) Cookies and analytics

We use cookies and similar technologies to understand traffic and improve performance. You can control cookies through your browser settings, but some site functions may not work properly if cookies are disabled.

7) Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is fully secure, and we cannot guarantee absolute security.

8) Children

YourHomeIQ is not intended for children under the age of majority. We do not knowingly collect information from children.

9) Changes

We may update this policy from time to time. The effective date will reflect the latest version.

10) Contact

Privacy questions: support@yourhomeiq.com